PAYMENTS AND DEPOSITS
Payments can be processed at the studio after the serviced is performed with cash or card with a card reader. Cash app and VENMO are not accepted.
Sundays are for VIP customers.
VIP clients are required to book in advance and pay ENTIRE fee for services requested.
An eligible card is required to book all appointments.
Appointments cancelled or rescheduled within 24 hours will result in a 50% fee based on the amount of the service.
NO CALL NO SHOWS
No call No shows will be charged 100% of the total service amount. After a no-show appointment, you will have to pay for your future appointments IN FULL.
Clients are given 15 min grace period if running late. After 15 min, appointment will be cancelled.
As a guest, it is Your Responsibility to:
Communicate your preferences, expectations and concerns.
Communicate complete and accurate health information and reasons for your visit.
Treat staff and other guests with courtesy and respect.
Use products, equipments, and therapies as directed.
Adhere to the spa's published policies and procedures.
As a guest, You Have The Rights to:
A clean, safe, and comfortable environment.
Stop a treatment at any time, for any reason.
Be treated with consideration, dignity, and respect.
Confidential treatment of your disclosed health information.
Trained staff who respectfully conduct treatments according to treatment protocols and the spa's policies and procedures.
Ask questions about your spa experience.
Information regarding staff training, licensing and certification.
Minimum Age Requirements
Spa guests under the age of 17 must have a consent form signed by a patent or guardian. Guests ages 13-17 can enjoy facials, waxing (not including bikini area) Guests ages 13-15 must have a parent or guardian in the treatment room during the entire service. Guests ages 16-17 must have a parent or guardian on premise or in the car during the entire service.